​Wayne McKinney​​​

Insight-Global/Katy Independent School District

Help Desk Contractor                                                                                                                                                               July 2018 - October 2018

Help Desk Support person who helped Katy Independent School District (KISD) get past large volume of calls at beginning of year

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• Managed help desk tickets via Footprints (BMC Software), entering them, assigning them, working on them, closing them

• Resolved many Windows password, Office application, and Outlook logon problems via Active Directory

• Worked with full-time Help Desk personnel to resolve and close out both old and new trouble tickets

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eBryIT, Inc.

Field Installation Technician                                                                                                                                                        June 2017 - June 2018

Technician who prepped and configured desktops, laptops, and Chromebooks for use in schools and colleges

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• Managed help desk tickets via Footprints (BMC Software), entering them, assigning them, working on them, closing them

• Resolved many Windows password, Office application, and Outlook logon problems via Active Directory

• Worked with established Help Desk personnel to close out both old and new trouble tickets

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Safford, LLC/DTK Inc.

IT Help Desk Service Provider                                                                                                                                           November 2015 - June 2018

IT Help Desk contractor who provided IT Help Desk services for a small, janitorial services company

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• Managed help request tickets and worked to respond to these requests in a timely and courteous manner while at the same time balancing previously assigned work priorities

• Worked to personally know and understand the needs of each of that company's employees and how they specifically did their work

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Pyramid Consulting/MD Anderson Hospital

​Oracle Forms and PL/SQL Developer                                                                                                                              July 2015 - September 2015

Oracle Developer for a cancer study protocol data entry and maintenance form

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• Fixed bugs in existing forms and streamlined their internal operations

• Developed new form to handle unique cancer study data gathering situations

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Robert-Half/Wyman-Gordon

​Oracle Developer                                                                                                                                                             August 2014 - December 2014

Oracle Developer for a furnace management module in an Oracle E-Business Suite (R11 Manufacturing) application

 

• Developed PL/SQL scripts that migrated data from a client-developed furnace management system into tables in a custom Oracle E-Business suite module.

• Modified and created Oracle Forms and Reports that utilized the migrated data

 

MBO Partners/Schlumberger

​Software Engineer                                                                                                                                                         September 2012 - January 2014

Oracle Developer/Analyst for a large data warehouse application that Schlumberger used for reporting both quality and performance data

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• Performed database and OS upgrades that resulted in a 40% reduction in nightly build run time

• Created a system of Linux shell scripts that ran the nightly build in a more efficient manner

• Wrote a series of PL/SQL scripts to efficiently import data from XML into Oracle tables

• Created and modified SQL Server Integration Services (SSIS) packages that would perform ETL functions, pulling data from SQL Server and inserting it into Oracle tables

 

Benchmark Electronics

​Senior Oracle Programmer                                                                                                                                                August 2003 - January 2012

Oracle Developer/Analyst for a manufacturing work floor management system

 

• Performed modification and development work on a large Oracle Forms 6i based manufacturing work floor management system that was custom built.

• Tuned and improved the responsiveness of many of the above Oracle Forms by either rewriting code or properly using indexes, thereby improving work floor turn-around time.

• Created, managed, tuned, and tested the Oracle PL/SQL data migration scripts that would port the schema of the above mentioned application to a new database format.

• Managed, developed, and unit tested the back-end SQL and Oracle PL/SQL used by a large Java-based data warehouse reporting application.

• Tuned and rewrote inefficient SQL queries that were submitted to the data warehouse either ad-hoc by the user or from the data warehouse reporting application.

 

Schlumberger/GeoQuest

​Senior Software Engineer I                                                                                                                                                     January 2001 - June 2003

Programmer responsible for maintaining a physical inventory tracking system

 

• Managed the maintenance and development of all data model changes and database-side Oracle PL/SQL triggers for a large Exploration/Production information management system.

• Analyzed, maintained, and expanded the Oracle 6i Forms used by a large Exploration/Production physical inventory tracking system.

 

Tempora Resources, Ltd.

​Oracle Programmer/Analyst                                                                                                                                            June 1999 - December 2000

Contractor who worked at various sites maintaining and developing Oracle Forms and Reports

 

• Performed contract work at a client where I engaged in the analysis, maintenance, and development of a large Exploration/Production physical inventory tracking Oracle Forms 6i system.

• Performed Y2K remediation work on Oracle Forms and Reports.

 

Technical Information Architects

​Oracle Programmer/Analyst                                                                                                                                                         July 1998 - May 1999

Responsible for prototyping an E&P information tracking system and performing work at a client site

 

• Developed a prototype of an Exploration/Production information tracking system written in Oracle Forms 5.0 and Oracle Reports 3.0.

• Performed contract work at a client company where I analyzed and developed a large Oracle Forms 6i based Exploration/Production physical inventory tracking system.

 

Kestrel Records Management

​Senior Programmer/Analyst                                                                                                                                                         April 1994 - July 1998

Developer who maintained and expanded a large inventory tracking system

 

• Maintained and expanded a large records management/inventory tracking system written in Forms 3.0, ReportWriter 1.1, and Pro*C where the database was on a SCO Unix back-end.

• Developed and maintained billing/invoicing screens, programs, and reports for the above inventory tracking system.

 

Lockheed Engineering & Sciences Company

​Programmer/Analyst                                                                                                                                                               January 1989 - April 1994

Developed, implemented, and maintained a project management system

 

• Expanded and maintained a project management system written in Cognos Powerhouse and HP FORTRAN.

• Participated in the conversion and expansion of the above mentioned project management system from Cognos Powerhouse to Oracle Forms 3.0, ReportWriter 1.1, and Pro*C.